Skip to main content
Setting up Intune for Duke Health applications on iPhone

Please review - Before You Enroll | Mobile Device Manager

1. Scan this barcode with your iPhone’s camera to begin:

Image
QR Code
Image
Blue Line

2. Sign in to the Company Portal using your Duke Health credentials(netid@duke). You may be asked to sign in more than once throughout this process.

Image
iOS Company Portal wide border

3. Follow prompts choosing “OK” or “Allow” Setting up Intune for Duke Health applications on iPhone

Image
Blue Line

4. Select “Begin” and continue and choose “allow” and “accept” to all prompts. Setting up Intune for Duke Health applications on iPhone

Image
iOS Setup Duke access wide border
Image
Blue Line

5. The setup will download a configuration profile. You will be directed to continue to settings. Choose Downloaded profile and follow the prompts to install. 

Image
iOS Install Profile wide border
Image
iOS Profile downloaded wide border
Image
Blue Line

6. Choose “Trust” at the following dialogue box.

Image
iOS Remote Management Trust
Image
Blue Line

7. When complete, locate and open the new icon named “Comp Portal”

Image
iOS Company Portal icon
Image
Blue Line

8. Continue and when prompted, select “DH-BYO-Personal Owned Devices” as shown below. This will select the Duke Health BYOD grouping. Select “Continue”.

Image
iOS Choose Category
Image
Blue Line

9. Continue to follow prompts allowing access. 

Image
Blue Line

10.When finished, Duke Health apps will be available for use. Duke Mail will use the Native iOS Mail and Calendar as the Default apps.

Image
Blue Line

Your setup is now complete! Through the company portal you will now see and be able to search and install any of a list of Duke Health mobile applications. 

For more detailed instructions please visit Enroll In Mobile Device Manager (Intune detailed) | Mobile Device Manager

To install Haiku/Canto after you enroll follow the steps here.

 

Setting up Intune for Duke Health applications on Android

Please review - Before You Enroll | Mobile Device Manager

1.Scan this barcode with your Android’s camera to begin: 

Image
Android QR Code

2. Sign in to the company portal using your Duke Health credentials(netid@duke). You may be asked to sign in more than once throughout this process.

Image
Android Company Portal sign in

3. Choose “Allow”

Image
Blue Line

4. Select “Begin” and continue and choose “Allow” and “Accept” to all prompts.

Image
Android Duke Access
Image
Blue Line

5. Android requires a Work Profile to be setup. Please choose “Agree” to continue. It may take a few minutes.

Image
Android Set up work profile
Image
Blue Line

6. When presented with this screen, select the following category - DH–BYOD-Personal Owned Devices. Then select “Done”.

Image
Android Choose Category
Image
Android Find your work apps
Image
Blue Line

7. A ‘Duke University Access Setup” screen will appear. Choose “Continue”. 

Please note: If security policy requirements are not met you will need to update the device. Go into settings app, set a passcode and turn on encryption. 

• On Samsung set Secure Setup 

• Device Details - Check device settings 

• Choose - Confirm Device Settings when you've resolved all issues. 

• Choose – Done

Image
Android Confirm device settings
Image
Blue Line

8.When finished, Duke Health apps will be available for use. Duke Mail can now use the Native Android Mail. 

Image
Blue Line

Your setup is now complete! 

Through the company portal you will now see and be able to search and install any of a list of Duke Health mobile applications. 

Image
Android App list

For more detailed instructions please visit Enroll In Mobile Device Manager (Intune detailed) | Mobile Device Manager

To install Haiku after you enroll follow the steps here.