Apple

Enrolling iOS (iPhone, iPad) in Intune

Note: to enroll, your iOS device must be running iOS 16 or later. Older versions may appear to work if enrolled, but those devices will not enroll properly and will be unenrolled.

Before you Enroll be sure to check that Stolen Device Protection is not enabled. It can be re-enabled after enrolling.

How to turn Stolen Device Protection on or off

You can turn on/off Stolen Device Protection in Settings:

1. Go to Settings, then tap Face ID & Passcode.
2. Enter your device passcode.
3. Tap Stolen Device Protection, then turn Stolen Device Protection on or off.

If you try to turn off Stolen Device Protection when you’re not in a familiar location, a security delay starts before you can turn it off. This can take up to an hour or if your device may end the security delay early after it has detected that you’ve arrived at a familiar location. 

Note: Be sure your device has a passcode before starting your enrollment

Click on your camera icon as if you are taking a picture.

Image

1. Install Intune Company Portal from the Apple App store.
2. Hover the yellow square over the QR Code below and click above on App Store QR Code
3. Image

   
4. Image

   
5. Open the Company Portal App, click GET
6. Image

   
7. Choose - Sign in
8. Image

   
9. Image

   
10. Enter - your netid@duke.edu (Ex. yournetid@duke.edu) - Click Next
11. You will see the screen - Taking you to your organization's sign-in page
12. You will be prompted for Shibboleth Authentication Login
13. Image

    
14. Get notified so you don't lose access - Choose OK, then ALLOW
15. Image

    
16. Set up Duke University access - Choose Begin
17. Image

    
18. Device management and your privacy - For the diagnostic pop up click Cancel, Choose Continue
19. Image

    
21. Set up Duke University access - Choose Continue
22. Continue to Intune Company Portal - This website is trying to download a configuration profile. Do you want to allow this? Choose Allow
23. Profile Downloaded - Choose Close       
24. Continue to Company Portal - Choose Continue
25. Set up Duke University access - Choose Continue              
26. How to install management profile - Read/Follow - Instructions
27. Image

    

                 

28. Open your Settings
29. Image

    
30. Click Profile Downloaded
31. Image

    

32. Choose Install

    Image

    

                              

33. Enter Passcode (if you do not have a passcode on device, continue)
34. Image

    
35. Choose Install
36. Image

    

                                                                

37. Choose Install again
38. Image

    
40. Choose Trust Remote Management
41. Image

    
42. Profile Installed Choose Done
43. Image

    
45. Go to your applications and open the Intune Company Portal App
46. Image

    
47. Choose DH–BYOD - Personal Owned Devices
48. Image

    
49. Choose Continue
50. You will be prompted to enter your password for email, click Edit Settings
51. Image

    
52. If you do not have a passcode on your, you will be asked to change your passcode. This is the code you use to open your phone. You will be required to enter a 4-digit passcode.
53. After changing passcode you will have a notification to check your device
54. "Settings" Wants to Use "microsoftonlin.com" to Sign In Choose Continue
55. Enter your netid and password
56. Image

    

          

57. Choose Continue
58. Image

    
59. Image

    
60. Choose Continue
61. You’re all set – Choose Done
62. Duke Mail will use the Native iOS Mail and Calendar as the Dafault apps
63. Image

    
64. Download apps and games on your iPhone or iPad
65. Outlook is also Approved and can be downloaded in The Intune Company Portal app as well as other suggested apps.
66. Here is a screen showing the majority of available applications.
67. Image

    

To install Haiku/Canto after you enroll follow the steps here.

Android

Enrolling Android in Intune

Note: to enroll, your Android device must be running OS 12 or later. Older versions may appear to work if enrolled, but those devices will not enroll properly and will be unenrolled.

Note: Be sure your device has a passcode before starting your enrollment

Install Intune Company Portal from the Play Store

Image

In the Play Store search for and open Intune Company Portal app

Image

1. Choose - Allow

   Image

   

    

2. You will see the screen - Taking you to your organization's sign-in page

3. Click Next

   Image

   

    

4. You will be prompted for Shibboleth Authentication Login

5. Enter - yournetid@duke.edu - Choose Login

   Image

   

6. Choose Begin - On the Duke University Access Setup screen

   Image

   

    

7. Review Duke University cares about your privacy
8. Choose Continue
9. Image

   
10. 9.  Work Profile will be setup it may take a few minutes please be patient
11. Image

    
12. Set up a work profile –  Choose Agree
13. Duke University Access Setup
14. Choose Continue
15. Choose category – DH–BYOD-Personal Owned Devices
16. Image

    
17. Choose - Done
18. Image

    

19. Duke University Access Setup - Choose Continue

    Image

    

     

    1. Update Device Settings
20. Image

    
21. If security policy are not met you will need to update the device. Go into settings app, set a passcode and turn on encryption.
22. On Samsung set Secure Setup
23. Device Details - Check device settings
24. Choose - Confirm Device Settings when you've resolved all issues.
25. If there are no Security Policy issues, YOU'RE ALL SET!
26. Choose – Done
27. Download apps to your Android device
28. Open the Intune Company Portal App

29. Choose the 3 line in the top left corner

    Image

    

     

30. Choose Get Apps
31. Image

    
32. Image

    
33. Go to home screen
34. You will see two options
35. Image

    
36. For work apps you will use the Work Profile
37. Duke Mail will use the Gmail as the Default app for Email and Calendar

38. Outlook is also Approved and can be downloaded in The Intune Company Portal app as well as other suggested apps.

    To install Haiku after you enroll follow the steps here.